How Billing Software Usability Increases Your Utilities Profits
One of the most important things utility companies can do is to be able to successfully address their billing challenges in the most efficient and affordable manner possible. Utility companies often need to differentiate between a wide range of utility services including water, gas, sewage, waste management, ect. It is very important to have the right billing software in place to maximize your billing efficiency. When deciding on the right billing software for your utility company, what important features should you be looking for?
Getting the Most Out of UMS
Whether you’re a small single service utility provider, or a large multiple service utility company, CUSI’s new Utility Management Solution (UMS) software is comprehensive enough to be used by any size or type of utility company. UMS is created with cutting edge technology and is the latest breakthrough in Customer Information Systems and Utility Billing applications. Utility Management Solution is architected in Microsoft’s .Net framework, therefore it provides utility companies of any size with the ability to leverage the latest technology standards to create a truly integrated environment.
Ecommerce for Utility Billing
In the last 5 years, there has been a true revolution, in the way people pay their utility bills. This is a direct result of the modern phenomenon of ecommerce utility billing software. With the modern day convenience of ecommerce billing, customers no longer have to make the dreaded trip down to the utility company or worry about their check being lost in the mail. Today utility billing is all done by the click of a mouse through the advent of online ecommerce billing software. If your utility company is still processing it’s payments over the phone and through the mail, you may want to consider the advantages of installing an ecommerce billing software.
Customer Information System Technology for Utility Billing
As the 21st century brings new technological challenges to almost every industry across the board, it also offers these companies a real opportunity to utilize technology to meet the rising needs of their customers. Nowhere is this more apparent today, than in the utility industry. In the past, collecting bills, handling customer phone calls and complaints were the prime services offered by most utility companies. But with an ever growing customer base, not to mention greater privatization, regionalization and deregulation, customer service expectations have never been higher.
With utility companies all over the country scrambling to meet the rising customer service challenges of today’s 21st high tech world, a tool has emerged making it easier for utility companies to do business with enhanced customer service options. This tool is known as Customer Information System (CIS).
Getting the Most Out of CBSW
If your utility company is not happy with it’s current billing processes, you may want to consider CUSI’s Continental Billing System of Windows (CBSW). The Continental Billing System is a Windows based customer information and utility billing system that is easy to configure, user-friendly and most of all affordable.