Work Order Management For Utility Billing Companies

Work Order Management For Utility Billing Companies

Utilities and Municipalities often face a unique set of challenges, having the right work order management software in place can be absolutely vital to boost profits and maximize productivity and efficiency. The right Work Order Management software can enable utilities and municipalities to save a lot of money through integrating different facets of the organization into one software application. The right Work Order Management software can also boost efficiency by allowing remote operators and field workers real-time access to important GIS and work management data. By taking advantage of real-time field access, productivity and efficiency will undoubtedly improve, making your staff’s job easier in the process.

What is Work Order Management?

Work Order Management is one of the best ways to maximize workflow efficiency by enabling the optimization of field resources, while streamlining field operations. Work Order Management is defined as the task of dispatching work orders to field personnel, project managers and crew foremen so that they can electronically collect all data in real time, thus being better equipped to take on the challenges that are in front of them.

It is important to remember when choosing a WOM software, that choosing the most complicated and high tech system isn’t always the best choice. You should avoid choosing a WOM system that is too complicated to understand and will involve an extensive learning curve and training period. While you may understand the technology perfectly, many of your field personnel may not be as tech savvy and could be a real problem for them to get adjusted. The best thing you can do is to find a WOM system that is easy to use, but still effective.

Element XS

Element XS is a state of the art Work Order Management system  that can enable your organization to take full advantage of your GIS while experiencing data visualization like you never thought possible. Element XS accepts all industry standard GIS data without the need for expensive license fees, typically associated with purchasing a GIS-enabled WOM system.

Element XS gives you the ability to visualize all aspects of your organization and its infrastructure assets by being able to view work history, GIS maps that include :

  • Meters
  • Lines
  • Hydrants
  • Manholes
  • Trees
  • Potholes
  • Traffic Accidents
  • Leaks
  • Repairs
  • And Much More

Element XS also includes on the fly GIS tools that allow you to track real time data at any location where a GIS asset might not usually pertain. Most importantly, Element XS allows your company to deploy GIS across your entire organization at a fraction of the cost of other systems.

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