Capterra Utility Billing
Increase Your Productivity
- Intuitive and simple interface that requires minimal learning time
- Decrease customer response times
- Allow for maximum flexibility as utility billing processes change
- Automate all internal repetitive tasks
- Provide your customers budget and levelized billing plans
- Take all payment formats: cash, physical check, electronic check, credit and debit cards.
CUSI has two CIS/Utility Billing solutions to address the challenges of both small and large utilities serving metered services of water, sewer, natural gas, power and waste management.
How CUSI Utility Billing products benefit you
Specifically CUSI's products increase productivity, decrease operating expenses and improve customer service by:
- Being intuitive and simple to use resulting in a minimal learning time.
- Decreasing customer response times by providing greater access to vital data real time while empowering your staff to make informed decisions.
- Providing customers with a self-service delivery model via the internet, telephone, kiosks, and wireless devices enhancing their experience through greater access to information.
- Utilizing operational dashboards with role based environments to provide concentrated amounts of information to improve user productivity.
- Easily integrate with external solutions, such as accounting, check scanning, GIS, IVR, municipal services, websites and work management.
- Being highly configurable, allowing for maximum flexibility as business utility billing processes change