CBSW Features

Continental Billing System for Windows

Features

Company

  • Up to 999 Companies
  • Query by Company
  • Built In Backup Scheduling Feature
  • Security/Password Setup by Company
  • Scheduled File Maintenance

Security

  • User Password Protection
  • Security Level View/Print Only
  • Security Level Update & Delete
  • Security Level Save, Delete, Clear, Return
  • Operational Auditing

Utility Services

  • Up to 99 Services
  • Water
  • Sewer
  • Natural Gas
  • Electricity
  • Waste Management
  • Cable
  • Others

Customer Information

  • Account Number
  • Automatic Account Number Generation
  • Service Type Current or Waiting
  • Name
  • Home & Work Phone Numbers
  • National & International Address Formats
  • Social Security Number
  • Drivers License Number
  • Email Address
  • Unlimited Customer Notes
  • Secondary Contact Information
  • Employer Information
  • Financial Account Type
  • Bank Account Number
  • Up to 8 Unique User Codes
  • Group Descriptions
  • Active/Inactive Service Status
  • Meter Reading Utility Notes
  • File Attachment Functionality
  • Account, Location, Usage & Lien History
  • Work Order History Management
  • Email Functionality
  • Balance & Deposit History Management

Service Location Management

  • Service Location Number Tracking
  • Service ID Tracking
  • Original Date of Service Tracking
  • Address Tracking
  • Longitude and Latitude Tracking

Deposit Management

  • Original Amount Charged Tracking
  • Amount Paid Tracking
  • Amount Owed Tracking
  • Balance of Deposit Tracking
  • Deposit Refund Code Tracking
  • Deposit Payment Type Tracking
  • Deposit Reference Tracking
  • Deposit Interest Management
  • Deposit Refund Management

Rate Management

  • Unlimited Number of Rates
  • Flat Rate
  • Minimum Rate
  • Usage Rate
  • Minimum and Overage Rate
  • Multiple Flat Item Charges & Usage
  • Surcharges
  • Deferred Contract
  • Supply Rate Charge
  • Maximum/Minimum Bill Amount
  • Zero Bill Amount
  • Minimum Service Term
  • Monthly Service Date
  • Minimum Usage
  • Prorate Minimum Charge/Allowance
  • Stair Step Rate
  • Charge Minimum Rate in Advance
  • Daily Average Usage
  • High/Low Reading
  • Variance Calculation by % or Usage
  • Variance Usage from Last Year/Last Month
  • Charge Flat Rate in Advance
  • Calculate on daily average usage
  • Unique First & Final Bills

Payment Management

  • Payment Date Tracking
  • Payment Amount Tracking
  • Payment Type Tracking
  • Payment by Service
  • Payment Entry by Batch
  • Payment Entry by Lockbox Module
  • Payment Entry by ACH Module
  • Payment Entry by Credit Card Module
  • Payment Entry Reconciliation Function
  • Payment Overdraft Safety Feature
  • Payment Barcoding
  • Check Scanner Interface

Penalty Management

  • Flat Rate
  • Sum of % & Flat Rate
  • Greater/Lesser of % or Flat Rate
  • Greater/Lesser of Balance as a % or Flat Rate
  • Inclusive of Previous Penalties
  • Inclusive of Tax Charges
  • Inclusive of Final Bills
  • Inclusive of Inactive Accounts
  • Inclusive of Returned Checks
  • Inclusive of Adjustments
  • Liens & Surcharges
  • Interest Applied Daily or Monthly
  • Custom Penalty Calculations
  • Grace Date Functionality

Tax Management

  • Multi-Tiered Structure
  • City Tax
  • County Tax
  • State Tax
  • Federal Tax
  • Other Tax

Backflow Device Tracking

  • Serial Number
  • Model Number
  • Manufacturer
  • Assembly Type
  • Meter Size
  • Installation Date
  • Last Test Date
  • Next Test Date
  • Actual Test Date
  • Test Results
  • Test Notes
  • Company that Performed Test
  • Certification Number

Work Order Management

  • Automatic Generation
  • Work Orders & Description
  • Utility Service
  • Work Order Number
  • Assign Service Representative
  • Assigned by Manager
  • Time and Date of Issue/Completion
  • Time and Date of Scheduled Work
  • Process Date
  • Contact Service Requested By
  • Shut-Off Management
  • Service Charge
  • Work Order Code Management
  • Work Order Notes
  • Work Order Status Tracking

Report Writer

  • CBSW Standard Package of over 40 Reports
  • CBSW Custom Reports
  • Import into Excel, Crystal Reports, Access
  • Unlimited Sort, Limit and Query Functionality Utilizing User Codes

History

  • Transaction Summary
  • Account Summary
  • Balances
  • Deposit History
  • Lien History
  • Usage History
  • Work Order History

Billing Management

  • Eight Step Billing Process

  • • Send for Reads
    • Enter Reads
    • Verify Edit
    • Calculate
    • Print Exceptions
    • Print Register
    • Print Bills
    • Close
  • Billing Options:

  • • Monthly, Quarterly, Semi-Annually, Annual Billing
    • Regular Bills
    • Final Bills
    • Seasonal Bills
    • Refunds
    • Interest
    • Budget
    • Contract
  • Bill Sort Options:

  • • Date Range
    • Name
    • Service #
    • Account #
    • Zip Code
    • Read Sequence
    • Limit Options
    • Route
    • Period Cycle
    • User Codes
    • Billing Exceptions
    • Individual Account and Location
    • Regular Bills
    • Final Bills
    • Negative Balance Bills
    • Zero Balance Bills
  • Verify/Edit Functions:

  • • All
    • Rollover
    • Changeouts
    • High/Low Reads
    • Prior Date
    • Zero Read
    • Inactives
    • Meter Codes
    • Meter Estimates
    • Prorate Charges
  • Move In & Move Out Functionality
  • Budget Billing Options
  • Bill Cycle Management
  • Calculate Unique First & Final Bill
  • Early Payment Discount
  • Late Fee Penalty
  • Late Fee Interest
  • Shut Off List
  • Forfeit Discount
  • Resequence Routes
  • Bank Drafts
  • Bar Code Functionality
  • Generation of Work Orders with Final Bills
  • Generation of Notices
  • Posting of Fees and Penalties

Adjustment Options

  • Auto Adjustments
  • Miscellaneous Charges
  • Return Checks
  • Refunds
  • Adjustment Codes Management
  • Reverse Payments
  • Account Adjustments
  • Usage Adjustments
  • Meter Reading Date Adjustments
  • Rate Code Adjustments in Mass

Miscellaneous

  • Meter Situation
  • Adjustment Codes
  • Miscellaneous Charge Management
  • Returned Check Management
  • Refund Management
  • Reverse Payment Management
  • Bad Debt Write Offs
  • Reinstate Deadbeats

Notices & Labels

  • Custom Notice Design Function
  • Internal Audit Notices
  • Bank-Draft Notices
  • Bill Notices
  • Collection Notices
  • Interest Notices
  • Mailing Labels
  • Metercard Notices
  • Owner/Landlord Notices
  • Penalty Notices
  • Receipt Notices
  • Return-Check Notices
  • Service Order Notices
  • Shut Off Notices
  • Tax Lien Notices
  • E-Coder Notices
  • Late Payment Notices
  • Operational Emergency Notice

Meter Reading

  • Variance by High/Low
  • Variance by % or Usage
  • Variance by Last Year, Last Month, Series of Months
  • Generation of Route Books & Sheets
  • Route Management by Read Sequence & Service ID
  • Meter Reading Interfaces

  • • Handhelds
    • AMRS
    • Touchread Probes
    • Radio Reads

Meter Management

  • Meter Number
  • Meter Size
  • Read Sequence
  • Meter Make
  • Read Type
  • Begin Read Date
  • Adjustment Type
  • Maximum Number of Estimates
  • Remote Meter Number
  • Master Meter Management
  • Latitude and Longitude Fields
  • Meter Reset Option
  • Meter On/Off Option
  • Number of Dials Tracking
  • Date of Meter Installation
  • Date of Last Test
  • Adjustment Factor for Barometric Pressure
  • Transmitter Number Tracking
  • Transmitter Type Tracking
  • Meter Situation Code Management
  • Automatic Calculation of Meter Rollover Usage

Interface and Module Options

  • Over 10 Accounting Interface Modules
  • Automated Clearing House Module
  • Lock Bock Interface Module
  • Credit Card Module
  • Handheld Computer Interface Module
  • Over 30 Automatic Meter Reading Modules
  • Neptune E-Coder Module
  • Data Archive Module
  • Data Export Module
  • Meter Tracking Module
  • Stock Certificate Module
  • CASS Certification Module
  • Water Conservation Module
  • Fiscal Year Reporting Module

Search Capability

  • Account Number
  • Service ID
  • Service Address
  • Customer Name
  • Meter Number
  • Service Description
  • Parcel Number
  • Street Name
  • Social Security Number
  • Driver License Number
  • Phone Number