Utility Management Solution

Utility Management Solution (UMS) is the latest technology in Customer Information Systems and Utility Billing applications. Small or large, single service or multiple service provider - UMS is comprehensive enough to be used by any size or type utility. UMS is architected in Microsoft's .NET framework, providing the ability to leverage the latest technology standards to finally create a truly integrated environment. Powered by Microsoft SQL Server allowing companies to gain greater insight from their business information and achieve faster results for a competitive advantage. By developing in Microsoft's .net framework, UMS is a technology platform that will give your utility the ability to grow and offer new services to your customers without having to replace your application for many years to come.

UMS Features

UMS has proven to be extremely adaptable to the utility market sector business rules and processes. The rich functionality of UMS coupled with the ease of configurable interfaces provide for a robust software application right out of the box.

Highlighted UMS Features

CUSI has experience in integrating with over a 100 different operational solutions. With UMS we can integrate with any of your solutions.

With the UMS control panels, we have designed one easy accessible screen to give a concentrated amount of information in a centralized view that offers all day-to-day necessary functions. Control panels include CSR, Service Order, Meter Control, and Billing.

UMS allows for the ability to automate repetitive tasks in a way that reduces work effort while improving customer service by using features such as time saving wizards, templates and email bill notification.

Allows you manage every aspect of your Customer Information/Billing Solution:

• Service Location Management
• Account Management
• Customer Management
• Service Order Management
• Usage Management
• Device Management
• Rate Management
• Billing Management
• Financial Management
• Credit and Collection Management
• Customer Service Management
• Reporting Management