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About CUSI

about cusiCUSI is dedicated to providing innovative enterprise solutions to utility companies. Over 30 years of industry experience and commitment to client services. One of the nation’s largest providers of utility billing and customer information systems.

  • 1,100 utility companies use CUSI’s solutions to manage water, sewer, gas, electric and waste utilities.
  • CUSI services utility companies with customer bases ranging from less than 500 to over 150,000 customers. Over nine million utility customers are managed daily using CUSI solutions.
  • We believe that every new client leads us to a new referral, and that every satisfied client is our key to new business.

Customer Map?

Why CUSI?

SUPERIOR PRODUCT
  • Third Generation Utility Billing Software.
  • A Philosophy of “Client Led” Development.
  • 30 Years’ of Client Input from over 1,000 Utility  companies.
LATEST TECHNOLOGY
  • Microsoft Windows Platform.
  • Microsoft .Net Framework.
  • Microsoft SQL Server Database.
  • Microsoft Visual Studio Development Environment.
DEVOTED CLIENT SUPPORT
  • Consistent High Quality Service.
  • Reliable and Timely Service.
  • Performance Based Support.
HIGHEST LEVEL OF SECURITY
  • Salted and Hashed Passwords.
  • Multi-Layer Security Architecture.
  • 192-Bit Triple Data Encryption Algorithm Symmetric-Key Block Cipher.
  • Granular Security: User-Defined Access.
INTEGRATION CAPABILITY
  • Accounting, Work, Meter, IVR, E-Commerce, Web.
  • Over ISO Existing Applications and Partners.
PROVEN IMPLEMENTATION PROCESS
  • 75 New Implementations Annually.
  • Timely, Effective, Accurate, Methodology “TEAM” Methodology.
  • Advanced Project Management.
OPEN DOOR POLICY
  • Client Success Commitment by All Levels of Management.
  • Management and Executive Staff are Always Available to Our Clients.
SAFETY IN NUMBERS
  • Over I, I 00 Active Clients.
  • One of the Largest Utility Billing Client Bases in the Nation.
  • There is an active Client in less than I 00 Miles of You.
THE CUSI CLIENT FAMILY
  • Regional User Group Meetings.
  • Active Social Media Client Base.
CLIENT SATISFACTION = NEW BUSINESS
  • Every New Client leads us to a new referral.
  • CUSI Has A Commitment to Client Satisfaction.
  • Every Client Matters.
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