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Meet Ashley Holland

Get to know CUSI’s own Ashley Holland, Technical Support Representative, in our latest Staff Profile!

Ashley HollandWhat is your job title at CUSI? Technical Support Representative

Summarize your responsibilities at CUSI. I am responsible for going above and beyond to provide world class software support for CUSI’s valued customers.

What is your educational background? I have served my country in the US Army Infantry. I have my degree in Ministry and developed my love for the IT world while on staff at one of the largest churches in America. Since then, I have worked for two Fortune 500 companies, where I received technical education and certificates from Comp TIA, Cisco, Microsoft, Dell, HP and Lenovo.

What is your favorite part about your job at CUSI? I love the moment I can hear that sigh in a customer’s voice, meaning I was able to bring them a sense of relief to a problem they have been struggling with.

How do you create value for our customers at CUSI? I constantly try to talk and engage with our customers on a personal level. Many customers complain about not understanding the IT language, so I try to be patient and understanding so our customers truly learn from our conversations. I treat our customers in the same way I want to be treated.

What are your favorite hobbies you enjoy outside of work? I believe in God, Country and Family. I love spending time with my family and friends, being outdoors and football. Go Cowboys and Roll Tide!

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