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Staff Profile – Lynn O’Quinn

Get to know CUSI’s own Lynn O’Quinn of UMS Development in our latest Staff Profile!

What is your job title at CUSI?  

UMS Developer

Summarize your responsibilities at CUSI.

I am a member of the UMS Development Team. I implement enhancements for the overall UMS customer base and perform development work specifically requested by new or existing UMS customers. I help the Implementation Team transition new UMS customers by performing Data Conversions and help the Technical Support Team by resolving issues that need special attention.

What is your educational background?

I received my B.B.A. in Computer Information Systems from Georgia State University.

What is your favorite part about your job at CUSI?

Working for CUSI allows me to earn a living by doing what I enjoy most: solving puzzles. I absolutely adore complex problem solving, making software development the perfect job for me. Each time I complete an assignment I get to experience the satisfaction of accomplishment. There is no other profession for me.

How do you create value for our customers at CUSI?

I bring to the table a unique set of skills and insights. For fifteen years I worked in Customer Service in the Insurance Industry, providing support for Independent Agents. It was this experience that helped me decide to transition to a more technical work because I needed a bigger challenge. I joined The Hartford, as a liaison between Customer Service and Development, writing programming specifications and performing testing. I then transitioned to a Software Developer, and worked in this capacity for six years. I understand how an organization can be best served by teamwork and positive approaches to problem solving. All of these experiences relate to my coding and design, and I always keep the end user in mind, because I have walked in their shoes.

What are your favorite hobbies you enjoy outside of work?

I enjoy spending time with my family, gardening, outdoor activities and seeing new sights. My family and I recently took a trip to Crater of Diamonds State Park in Murfreesboro, AR. We had a great time mining for diamonds! I have also visited Elephant Rocks State Park in Missouri, where the rock formations are some of the oldest in the world.

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