Get to know CUSI’s own Peggy Zenko of UMS Implementation in our latest Staff Profile!
What is your job title at CUSI?
UMS Implementation Manager
Summarize your responsibilities at CUSI.
I track the overall management of all implementation tasks for converting new customers from their legacy system to UMS, following the implementation project cycle from business requirements gathering, application setup, data conversion, training, parallel operations, go-live and post-implementation support.
What is your educational background?
I received a B.S. in Business Administration from the University of Wisconsin in Green Bay.
What is your favorite part about your job at CUSI?
Getting to know new people from various parts of the country and working as a TEAM to implement UMS.
How do you create value for our customers at CUSI?
I believe it is important to think ahead and work with the customer to help them determine the processes and procedures they will use in UMS, as well as resolve possible issues. My goal is to make the transition as smooth as possible for the client and help them get the most out of UMS from the beginning.
What are your favorite hobbies you enjoy outside of work?
Spending time with my children and following their sporting events used to be all my husband and I had time for, but now that they’re grown, I also enjoy reading, craft projects, golf and cheering for the Green Bay Packers!