INDUSTRY LEADING UTILITY BILLING SOFTWARE
CONNECT FROM ANYWHERE
Cloud-hosted means your users can connect from any internet connection – anytime, anywhere. UB4’s responsive design allows you to access the billing application from any internet-enabled device. Increased connectivity improves efficiency.
INCREASED COST SAVINGS
Never again worry about expensive hardware upgrades or fixes. Microsoft’s Cloud Experts will maintain your server. If something goes wrong, resources will automatically be reallocated to keep you up and running without the need for costly outsourced IT work.
USER FRIENDLY & INTUITIVE
UB4 was designed to be intuitive and easy to use. The account control panel was designed to allow users a centralized view of each customer’s data from a single screen. UB4 is straightforward and simple. The User Interface provides quick access to the most used features.
CUSTOMER FOCUSED COMMUNICATION TOOLS
UB4 offers multiple communication tools. Out of the box, utilities can email and ebill customers directly from the billing application. You can also easily enable text messaging and robocalling to take your customer service to the next level.
FLUID MULTITASKING AND POWERFUL AUTOMATION
UB4 allows users to have multiple tabs open at once. Users can process bills, run delinquencies, email customers, and prepare reports while continuing to serve customers. Take it all a step further by automating routine tasks. Run reports, import meter reads, or even import meter reads before stepping into the office.
UB4 was developed using a security by design approach. When combining that philosophy with Microsoft’s Tier IV data centers, you get an ultra-secure product. Hosted solutions, by nature, are less susceptible to malware and ransomware.
Make it Your Own
Built-In Report Writer
Out of the box, UB4 will offer more than 100 pre-configured
reports. The built-in report writer allows users to configure
the data in the most usable format possible. Users can
easily create new reports or customize existing reports to
meet their needs.
UB4 makes complex and infrequently performed tasks easy
while also improving data integrity. Complicated tasks are
simplified with dialog boxes that walk users through complex
processes. These time-saving wizards can easily be
customized to fit your utilities’ standard operating procedures.
“This is the best billing software and by far the best technical support I’ve ever used. It really stands out that all of the employees stand behind the software 100%.”
-South Berwick Sewer District